1. Who We Are

Cuer is operated by Cuer LLC, a California limited liability company.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the Service. By using Cuer, you represent and warrant that you meet these requirements.

3. Your Account

To use Cuer, you must create an account by providing your email and a secure password. You are responsible for keeping your login credentials confidential and for any activity under your account.

We reserve the right to refuse, suspend, or terminate any account at our sole discretion, with or without cause or notice. If Cuer terminates a paid account without cause, Cuer will refund any prepaid fees for the unused portion of your current subscription term.

4. Subscription & Payment

Certain features of Cuer may require a paid subscription. Prices, features, and terms of payment are disclosed on our pricing page.

Failure to pay applicable fees may result in the suspension or termination of your access.

Automatic Renewal. If you buy a subscription that renews automatically, Cuer will present the renewal terms clearly and conspicuously before you complete your purchase and will get your affirmative agreement to those terms. The terms will state the recurring charge, how often you will be billed, and the length of each renewal term. Your subscription will renew for successive terms at the then-current price until you cancel.

Acknowledgment. After you subscribe, Cuer will send you a confirmation that includes the renewal terms, the cancellation policy, and how to cancel, in a form you can keep.

Cancellation. You may cancel at any time through your account settings or by the same method you used to sign up. Cuer will not require you to call or take any step it does not require of a new subscriber. Cancellation takes effect at the end of your current billing term, and you will not be charged for the next term.

Free Trials and Introductory Offers. If your subscription starts with a free trial or discounted period, Cuer will disclose the price and billing terms that apply after the offer ends before you accept, and will not charge the standard price until the offer period ends.

Fees and Taxes. Except where the law requires otherwise or these Terms state otherwise, fees are non-refundable once charged. You are responsible for any taxes that apply to your subscription.

Price Changes. Cuer may change subscription prices. A price change applies to your next renewal term after Cuer gives you clear and conspicuous advance notice and, where the law requires, gets your consent. If you do not agree to a price change, you may cancel before it takes effect.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose, or in a way that infringes the rights of others or violates these Terms.
• Attempt to reverse engineer, copy, or interfere with the Service.
• Use the Service in a way that could damage or disrupt its performance for others.
• Use the Service to build, improve, or inform the development of a competing product or service, or for competitive analysis, benchmarking, or evaluation purposes.
• Share account credentials with unauthorized users.
• Create multiple accounts for the same individual.
• Misrepresent your identity or affiliation when creating an account.
• Use automated means (bots, scrapers) to access the Service.

We reserve the right to suspend or terminate access to the Service if these Terms are violated. Cuer reserves the right, at its sole discretion, to refuse, suspend, or terminate any account for any reason, including if Cuer reasonably believes the account is being used by or on behalf of a direct or indirect competitor.

6. Ownership & License

All content, software, and technology underlying the Service are owned by or licensed to Cuer LLC. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your internal business or professional use.

You may not use any output of the Service, including AI-generated content, to train, develop, or improve any machine learning model, algorithm, or artificial intelligence system.

7. User Content & Data Ownership

You retain all rights to any content, data, or materials you upload or create through the Service ("User Content"). By using the Service, you grant Cuer a worldwide, non-exclusive, royalty-free license to host, store, reproduce, back up, transmit, display, and process your User Content as needed to operate and provide the Service, including disclosure to Cuer's subprocessors to the extent necessary for service delivery.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, available at https://www.cuer.live/privacy. By using the Service, you acknowledge that you have read and understood our Privacy Policy. If you are a California resident, the Privacy Policy explains your rights.

9. Service Availability

We strive to provide a reliable service, but we do not guarantee uptime, accuracy, or uninterrupted availability, particularly in mobile environments. The Service is provided "as is" and "as available."

10. Third-Party Services

The Service may integrate with or rely on third-party services. Cuer is not responsible for the availability, accuracy, or practices of any third-party service.

11. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE," without warranty of any kind, express or implied. To the fullest extent permitted by law, Cuer LLC disclaims all warranties, express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, system integration, and data accuracy.

Cuer LLC does not guarantee that the Service will be uninterrupted, error-free, secure, or that any defects will be corrected. You assume all responsibility for your use of the Service, including reliance on any output or timing-related features. No oral or written information or advice given by Cuer LLC shall create any warranty not expressly stated herein.

12. Limitation of Liability

To the maximum extent permitted by law, in no event shall Cuer LLC or its owners, affiliates, agents, contractors, or licensors be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, loss of revenue, broadcast errors, missed cues, data loss, business interruption, or reputational harm, arising out of or related to your use of (or inability to use) the Service, even if advised of the possibility of such damages.

This limitation applies to all causes of action, whether in contract, tort (including negligence), strict liability, or otherwise. In any event, Cuer LLC's total liability shall not exceed the total amount paid by you for the Service in the six (6) months preceding the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Cuer LLC, its owners, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses, including legal and attorney's fees, arising out of or in any way connected with:

• Your access to or use of the Service;
• Your violation of these Terms;
• Any data or content transmitted through your account;
• Any third-party claims related to your use of the Service in connection with live broadcasts, commercial distribution, or public presentation.

This includes but is not limited to lawsuits involving copyright violations, broadcast errors, or commercial disputes.

Cuer may take over the exclusive defense and control of any claim you are required to indemnify, at your expense, and you agree to cooperate with that defense. You will not settle any such claim without Cuer's prior written consent.

14. Termination

You may cancel your account at any time by contacting us at contact@cuer.live or through your account settings. Upon cancellation, your right to use the Service will cease immediately. We may retain your data for up to ninety (90) days following cancellation to comply with legal obligations, resolve disputes, or enforce our agreements. After that period, Cuer will delete your User Content, except for copies kept in routine backups or copies Cuer must keep to meet legal, tax, or regulatory obligations, which Cuer will delete or de-identify in the ordinary course.

15. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules for a dispute involving a consumer, and otherwise under its Commercial Arbitration Rules, except that either party may bring claims in small claims court if eligible. If you are a consumer, the arbitration will take place in the county where you live, or by phone or videoconference, whichever you choose. Cuer will pay any arbitration filing and arbitrator fees that go beyond the cost of filing the same claim in court, to the extent the applicable rules or the law require. You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for claims related to intellectual property rights.

16. Modifications

Cuer may modify these Terms. Cuer will post the updated Terms with a new "Last Updated" date. For material changes, Cuer will give advance notice by email or an in-platform notice before the changes take effect. Your continued use of the Service after the effective date means you accept the updated Terms. Where the law requires your consent to a change, Cuer will get it before the change applies to you.

17. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. The state and federal courts located in Los Angeles, California have exclusive jurisdiction over any claim not subject to arbitration, and you consent to the personal jurisdiction and venue of those courts.

18. Copyright Complaints

Cuer respects intellectual property rights and responds to notices of claimed copyright infringement. If you believe content on the Service infringes your copyright, send a notice to Cuer's designated agent with the information required by the Digital Millennium Copyright Act, including identification of the work, identification of the material you claim infringes, your contact details, and a statement made under penalty of perjury. Cuer may remove the material and may terminate accounts of repeat infringers. Designated agent:

Cuer LLC
415 North Camden Drive, Suite 111
Beverly Hills, CA 90210
+1-424-325-0870
dmca@cuer.live

19. Force Majeure

Cuer is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, power or internet failures, network or hosting provider outages, labor disputes, war, terrorism, or government action.

20. General

Assignment. You may not assign these Terms without Cuer's prior written consent. Cuer may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets. Severability. If any part of these Terms is held invalid or unenforceable, that part will be limited or removed to the least extent needed, and the rest stays in force. No Waiver. If Cuer does not enforce a provision, that is not a waiver of its right to enforce it later. Entire Agreement. These Terms and the documents they reference are the entire agreement between you and Cuer about the Service and replace any prior agreement on that subject.

21. Contact Us

For any questions or concerns about these Terms, you can contact us at:

contact@cuer.live